World Explorers Foundation (“World Explorers,” “we,” “us,” or “our”) is a Brooklyn-based 501(c)(3) nonprofit that provides afterschool programs and camps. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have.

 

What type of information do we collect?

We receive, collect, and store information you enter on our website, submit through our forms and enrollment system, or otherwise provide to us. This may include:

• Name, email address, mailing address, and mobile phone number

• Information you provide about your child or children for enrollment and program participation

• Communications, comments, and feedback you send us

• Payment details, when you pay for programs or make a donation (processed by our payment providers)

• Internet Protocol (IP) address, device and connection information, and information about how you use our website, such as page response times, length of visits, page interactions, and how you navigate away from a page

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How do we collect information?

We collect information directly from you when you enroll in a program, register for an event, make a donation, contact us, sign up for our communications, or opt in to text messages. We also collect certain information automatically through cookies and similar technologies, described below.

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Why do we collect this information?

We collect personal and non-personal information to:

1. Provide and operate our programs, website, and services

2. Provide customer assistance and technical support

3. Contact you with service-related notices, such as schedule changes, pickup and attendance notices, and enrollment or payment updates

4. Contact you with promotional messages, such as program announcements, discounts, and special offers, where you have opted in or where permitted by law

5. Create aggregated statistical data that we may use to improve our programs and services

6. Comply with applicable laws and regulations

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Text messaging (SMS)

What we collect and why. When you provide your mobile phone number and opt in, we may use it to send you:

• Transactional messages, such as schedule changes, pickup and attendance notices, appointment reminders, and enrollment or payment updates

• Promotional messages, such as program announcements, registration openings, discounts, and special offers

You can opt in through our website, enrollment forms, or other forms where we ask for your consent to receive text messages. Consent to receive promotional text messages is not a condition of enrolling in a program or making a purchase.

Sharing of opt-in data. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. We do not sell or share your phone number with unrelated third parties for their own marketing purposes.

 

Rates and frequency. Message and data rates may apply. Message frequency varies.

 

Opting out. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.

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How do we store, use, share, and disclose personal information?

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and applications, which store data on secure servers behind a firewall. We also use service providers, such as enrollment, payment, email, and text messaging providers, to operate our programs and communicate with you. These providers may access your information only as needed to perform services for us.

 

Payment gateways used by our organization adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover. These requirements help ensure the secure handling of credit card information.

 

We do not sell your personal information, and we do not give your phone number to unrelated third parties for their own use. We may disclose information when required by law or to protect the rights, safety, or property of World Explorers, our families, or others.

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How do we protect your data?

We use reasonable administrative, technical, and physical safeguards to protect personal information, including secure, access-controlled platforms and encrypted payment processing. No method of transmission or storage is completely secure, but we work to protect your information. Your phone number and messaging data are stored on secure platforms and are accessible only to authorized staff and service providers.

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How do we communicate with our site visitors?

We may contact you to notify you about your account or enrollment, troubleshoot problems, resolve a dispute, collect fees owed, request your opinion through surveys or questionnaires, send updates about our organization, or as otherwise necessary to comply with applicable law or any agreement we may have with you. For these purposes we may contact you by email, telephone, text message, and postal mail. Text messages are subject to the Text Messaging (SMS) section above.

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What is a cookie?

A cookie is a small file that can be placed on your device that allows us to recognize and remember you. It is sent to your browser and stored on your computer, tablet, or mobile device. When you visit our site, we may collect information from you automatically through cookies or similar technology, such as a tag, pixel, or other web beacon.

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How do we use cookies?

We use cookies to improve your experience on our site, including to:

• Keep you signed in

• Understand how you use our site

• Show you programs and services that are relevant to you

• Work with partners to deliver relevant advertising

Tags and pixels, also known as web beacons, are similar to cookies but are collected through embedded images. Using cookies and other technology allows other organizations to help us analyze how our site is used, measure the number of visitors, and display advertising. To accomplish these goals, cookies, tags, pixels, and web beacons may share limited website usage and device information with our analytics and advertising partners. This does not include your phone number or text messaging opt-in data.

Cookies set by World Explorers Foundation are called “first-party cookies,” and those set by our partners are called “third-party cookies.” Our website cannot access third-party cookies, and other organizations cannot access the data in the cookies we use on our website.

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What types of cookies do we use?

• Essential: cookies needed to provide services you have requested, such as keeping you logged in. If you block these cookies, some functions will not work, and we will not be able to save your cookie preferences.

• Performance: cookies that measure how often you visit our site and how you use it, so we can understand how people engage with our services and improve them. We also use third-party cookies to help with performance.

• Functionality: cookies that recognize you and remember your preferences or settings when you return, so we can provide a more personalized experience.

• Advertising: cookies that collect information about your visit, including content viewed, links followed, and information about your browser, device, and IP address, in order to show relevant advertising.

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How can you withdraw your consent or request deletion of your data?

You may withdraw your consent, or ask us to access, correct, amend, or delete the personal information we have about you, at any time. To do so, please contact us:

• Email: info@worldexplorers.foundation

• Mail: World Explorers Foundation, 36 St. Felix St., Brooklyn, NY 11217

To stop text messages, reply STOP to any message. If you ask us to delete your data, we will do so unless we are required to keep it for legal, tax, or safety reasons.

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Privacy Policy updates

We reserve the right to modify this Privacy Policy at any time, so please review it periodically. Changes take effect when posted on this page. If we make material changes, we will update the “Last updated” date above so you can see what information we collect, how we use it, and under what circumstances, if any, we disclose it.

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Questions and contact information

If you have questions about this Privacy Policy, or would like to access, correct, amend, or delete any personal information we have about you, please contact us:

World Explorers Foundation
36 St. Felix Street, Brooklyn, NY 11217
Email: info@worldexplorers.foundation